Welcome to Lumanti of Nepal. By using our website, services, or ordering from us, you agree to the terms and conditions outlined below. Please read them carefully. If you do not agree with these terms, we advise you to refrain from using our services.
1. General Information
1.1 These terms and conditions govern the use of our website, ordering process, and services provided by Lumanti of Nepal, located at 88 Rathgar Road, Rathgar, Dublin.
1.2 By accessing our website or placing an order, you confirm that you are over 18 years of age and legally capable of entering into a binding contract.
2. Ordering
2.1 Orders can be placed online via our website or through third-party platforms like Just Eat.
2.2 Once an order is placed, a confirmation will be sent via email or SMS. Please review this confirmation and contact us immediately if any details are incorrect.
2.3 All orders are subject to availability. If an item is unavailable, we reserve the right to contact you to offer an alternative or cancel your order.
3. Payment
3.1 Payment must be made at the time of ordering unless agreed otherwise. We accept various payment methods, including cash on delivery and online payment.
3.2 All prices are listed in euros (€) and include VAT unless stated otherwise.
3.3 If a payment is not authorised, the order will not be processed, and you will be notified.
4. Delivery
4.1 Delivery times are estimates and may vary due to unforeseen circumstances such as traffic or weather conditions. We will endeavour to inform you of any significant delays.
4.2 You are responsible for providing accurate delivery information. We are not liable for orders delivered to incorrect addresses due to inaccurate details provided at the time of ordering.
4.3 A minimum order value may apply for delivery. Delivery charges will be displayed at the checkout.
5. Cancellations and Refunds
5.1 Orders can be cancelled if we are informed before the preparation of the food begins. Once the order is being prepared, cancellations are not permitted.
5.2 Refunds will only be issued in the following cases:
- If an order is cancelled before preparation.
- If the order is not delivered due to an error on our part.
- If the food provided is incorrect or not as described (proof may be required).
5.3 Refunds will be processed through the original payment method within 7–10 working days.
6. Food Allergies and Intolerances
6.1 While we take utmost care in preparing food, our dishes are made in a kitchen that handles allergens such as nuts, gluten, and dairy. We cannot guarantee that any dish is completely allergen-free.
6.2 Customers are advised to inform us of any allergies or dietary restrictions when placing an order. Lumanti of Nepal is not liable for any adverse reactions caused by failure to notify us of such conditions.
7. Use of Website
7.1 The content on our website is for general information purposes only. We reserve the right to update or amend this content without prior notice.
7.2 You agree not to misuse the website by attempting to harm, interfere with, or disrupt its functionality.
7.3 All intellectual property rights, including logos, images, and text, remain the property of Lumanti of Nepal. You may not reproduce or distribute any content without prior written consent.
8. Limitation of Liability
8.1 Lumanti of Nepal is not liable for:
- Delays or failures caused by circumstances beyond our control, such as extreme weather, traffic, or third-party failures.
- Any indirect or consequential loss, including loss of profit or data.
8.2 Our total liability for any claim will not exceed the value of the order placed.
9. Privacy Policy
Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information.
10. Changes to Terms and Conditions
We reserve the right to update or amend these terms and conditions at any time. Continued use of our website or services will be deemed acceptance of any changes.
11. Governing Law
These terms and conditions are governed by the laws of Ireland. Any disputes will be subject to the exclusive jurisdiction of the courts in Ireland.
Contact Us
If you have any questions or concerns about these terms and conditions, please contact us at:
Lumanti of Nepal
88 Rathgar Road, Rathgar, Dublin
Phone:
Email:
Thank you for choosing Lumanti of Nepal. We look forward to serving you!